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RESIDENT ACCESS

Your building, a little closer.

Published accounts, records and issues in an area reserved for people in your condominium. Use the invitation sent to the email associated with your unit.

Already have an invitation?

Open the invitation in your email. If you already use the Kastor app, sign in with the email linked to your unit. Building information is available only to authorised people.

Need to recover access?

Write from that email and identify the building only. We confirm your authorisation before resending access. Do not send identity documents or banking information.

Get help with access

The team sends access instructions when your building joins Kastor. For immediate danger to people, call 112.

K
Your condominiumExample building · Lisbon
Example
ISSUE #EX-014

Entrance lighting

In progress

Your contact: building manager (example)

  1. Issue recorded

    The resident attached a photo of the entrance.

    14 Sep · 09:10
  2. Manager reviewed the issue

    Check the installation with the regular supplier.

    14 Sep · 11:30
  3. Awaiting visit confirmation

    Recorded next update: 16 Sep, by 17:00.

    Illustrative manager commitment
History, ownership and next step
Illustrative follow-through example. Fictional data, not a signed-in session.